CONTACT Contact Us Response time We usually reply within about 3 business days (excluding weekends, JST). If you do not receive a response after 3 business days, your message may not have reached us. Please contact us again or call us. To help us assist you faster, please include: Your full name Your email address If your inquiry is about an order: order number and the item name If you are requesting a product: item link / photo, desired budget, and quantity (if known) Privacy notice: We use the personal information you provide only to respond to your inquiry and for related communication. By submitting this form, you agree to our Privacy Policy. Phone +81 (0)3-6910-8990 Please note: For record-keeping and to avoid misunderstandings, we may ask you to follow up by email after a call. If you need immediate assistance, please call us. Otherwise, we recommend contacting us via the inquiry form so we can respond accurately. Name Email Phone Number Message Send
